Operator frequently asked questions

TABLE OF CONTENTS

- How do I set holiday hours? -

- How do I encourage customers to use App8? -

-What types of payments are accepted on App8? -

- Why should I use App8? -

- Does App8 replace my POS system? -

- How do I set holiday hours? -

We recommend the following two methods to adjust your availability during holidays: 

1. Closed days: For statutory or full-day closure, use the "Closed dates" feature. This will override your regular availability for the selected dates.
2. Menu hours: For days with modified operating hours, use the "Menu hours" feature to update your schedule. Don't forget to revert these changes afterward - setting a phone reminder or note can be helpful.

By following these steps, you can ensure your availability remains accurate and up to date.

- How do I encourage customers to use App8? -

To promote and drive customer adoption consider the strategies outlined in our "Optimize your online presence" guide. 
By actively promoting the platform, you can boost awareness and encourage customers to take advantage of its convenience.

-What types of payments are accepted on App8? -

App8 accepts a variety of payment methods, including major credit cards and digital wallets, allowing guests to choose their preferred option. However, we do not accept pre-paid credit-cards.

- Why should I use App8? -

App8 delivers a seamless, contactless ordering and payment experience designed to make life easier for you and your guests. With App8, guest can effortlessly browse digital menus, place orders, and pay - all from their personal devices. Whether they're dining in or picking up, App8 simplifies the entire process.

For businesses, our intuitive platform lets you manage your menu and operations with ease, giving you complete control. No app downloads, no sign-ups - just simple, efficient ordering. Choose App8 today and elevate your dining experience!

- Does App8 replace my POS system? -

No, the App8 system is designed to function as either an integrated solution or a standalone service.