Security and Payment Information

Are my payments and payment information secure?
Yes. App8 applies industry leading practices to make sure payments are secure. We process payments using a PCI compliant payment gateway. Your payment infor...
Tue, 19 Jun, 2018 at 3:24 PM
How do I add a payment method?
Once you have created an account, you will be asked to enter your card details to set up your payment method. You may also decide to set up your payment met...
Tue, 19 Jun, 2018 at 3:26 PM
How do I delete a payment method?
To remove a payment card: Select the Account tab on the bottom of the screen Tap on “Payment Options” Select the card to be deleted Tap on the edit ico...
Tue, 19 Jun, 2018 at 3:26 PM
How do I change my default payment method?
To change your default card: Select the Account tab at the bottom of the screen Tap on “Payment Options” Select the card you would like to be your defau...
Tue, 19 Jun, 2018 at 3:27 PM
What type of payments options can I use?
Currently, App8 accepts Visa, Mastercard, Discover, American Express, and Visa/Mastercard Debit. App8 will accept additional payment methods in the future t...
Tue, 19 Jun, 2018 at 3:28 PM
Why won't my payment go through?
If you are having difficulty completing a payment using App8, check the following: Your mobile device has an internet connection Your Active Tab conta...
Tue, 19 Jun, 2018 at 3:29 PM
If I leave without paying will I still be charged?
You can still complete your App8 payment after you’ve left the restaurant. After a certain period of time, App8 will automatically complete the payment usin...
Tue, 19 Jun, 2018 at 3:30 PM
Can I pay partially with App8 and partially with a different method?
When you are using App8 in a restaurant, you should complete the payment using the app. If the circumstances require you to pay using other means, complete ...
Tue, 19 Jun, 2018 at 3:30 PM
What happens if my phone dies?
If your phone dies, your account is still live, and your Active Tab is still accessible. You may access your Active Tab by signing in to your App8 account f...
Tue, 19 Jun, 2018 at 3:30 PM
What happens if the app is forced to close, or if my phone restarts?
If the app is forced to close, or your phone restarts, your account is still live, and Active Tab is still open. You may access your Active Tab by signing b...
Tue, 19 Jun, 2018 at 3:31 PM