My App Isn't Working

My Active Tab was “externally closed”. What does this mean?
Usually, this means either that: Your tab was settled outside App8 (e.g. cash payment), and there is no longer a balance, automatically closing your App8...
Tue, 19 Jun, 2018 at 3:21 PM
I'm getting an error with no details when I try to check in.
If you receive an error without details, contact us by email at support@app8pay.com or give us a call at 1-855-856-2778 during business hours. Please captur...
Tue, 19 Jun, 2018 at 3:22 PM
Why can't I edit my first or last name?
If you Sign In in using a social media profile (e.g. Google or Facebook), App8 automatically uses your published name.  If however, you created an accou...
Tue, 19 Jun, 2018 at 3:22 PM
Why is my name wrong on the account tab?
If you Sign In using a social media profile (e.g. Google or Facebook), App8 automatically uses your published name. If you would like to use a differ...
Tue, 19 Jun, 2018 at 3:23 PM
Why can't I use App8 if I don't have location services enabled?
App8 uses location services to make sure guests are actually in a restaurant when they tap"Start Bill", "Start Group" or "Join Grou...
Tue, 19 Jun, 2018 at 3:23 PM
Why can’t I find my friends in the “Join Group” list?
Make sure at least one member of your party has an Active Tab at your table. If you are the first to arrive, you may “Start Group” and others will tap “Join...
Tue, 19 Jun, 2018 at 3:23 PM